FAQ

FAQ

What is your shipping policy?

We ship USPS Priority Mail and UPS. We will not mark the item as "signature confirmation" unless request us to do so.

 

What is your return policy?

Product can be returned within 30 days of purchase as long as brand new and never installed. Any item installed/used may not be accepted for a return.

1. email for an RMA number after fully describing issue.

2. after a return is accepted, shipping charges may be up to the buyer depending on return reason. If a return is qualified for True Precision, Inc. paying a return, then a label will be emailed to the address we have on file for the buyer at time of purchase.

Does my barrel come with a warranty?

Yes, we offer a design and function return warranty if there is anything that is incorrectly machined or function disabling. This warranty is good for 1 year after purchase. Also, If you shoot the barrel out, then return for a new one. If the barrel is claimed to have been shot out, we will fully inspect the bore to confirm it is no longer safe to shoot. We are fully confident in our products and design that we should not have these issues. In the rare case that we do, you are covered. Only True Precision, Inc. decides what honors an acceptable warranty

Barrel Material and process?

We use 416R Stainless Steel. The blanks are then heat treated for hardness to a 42 RC. Each individual barrel is rifled cut broached for ultimate reliability and accuracy. True Precision, Inc. offers a better, more reliable barrel by perfecting chamber support and feed ramp tolerances.

How long until my order is shipped?

We ship within 1-3 business days for items that state "in stock" unless it is specifically marked for pre-order or coating delays. In cases of pre-orders, please review the site for estimated ship dates.. Please consider holidays when an order takes an extra day or so.

What's the vision?

We want to cater to the neglected Smith & Wesson community for aftermarket parts. We want to offer the finest accessories for a very affordable price. We are confident TRUE barrels are top competitors in the industry. We are expanding our product line to M&P and Glock currently. We also most likely offer more aftermarket parts for other manufacturer's as well.

Do we offer Military discounts?

Yes, we offer 5% discounts to military, fire-fighters, law enforcement and EMS professionals. All that is needed is an emailed proof of current service i.e. Military I.D. If retired, then please send an active I.D. via email to recieve 5% off. The discount will be issued after payment is made. The discount will come back to you as a refund. Proof of active service may be emailed to sales@true-precision.com